Management is terrible, even with adequate training considering the director was in “meetings” literally all day. Especially on Fridays when she wouldn’t even come into the office.
Never could give straight answers.
No one followed policies and procedures.
No one followed up with client concerns, families were extremely angry when they were promised a call back and no one phoned them.
Extremely UNDER STAFFED, yet the staff they have is expected to bend over backwards for the company
The director, the management, Human Resources, and the “team lead” - don’t care about anything or anyone except getting that next pay cheque. It’s disgusting.
Coworkers who care but couldn’t do anything