I started at the company when it was starting up in Brazil. The brand was taking over the representation from the former representative. When I started we were in 12 people. Last month, we were in about 60.
We opened 18 dealers in almost 4 years. It was a H-D worldwide record. From architecture to training, going over assortment, VM, guide material, staff coaching, i was involved in the development of every process - inside the company and at the dealership. Also providing field support on retail and wholesale.
The most challenging side of it was running against time. We had a team with no expertise on H-D brand and we had to make it happen somehow, by tomorrow.
The most enjoyable part of the job is really the brand and to see the passion, the respect, the pride the customers have for it. It really is impressive and impossible to describe. It gets everyone, no matter which part of the job you are, you`ll be mesmerized by the Bar & Shield.
The second most tattooed symbol in the whole world.
Medical Assistance, Medicine Refund, School Refund, Dentist Assistance, Free Lunch/Breakfast
Long Hours, Weekends, Travels, Events - There was no workdays or weekends