Shaw Communications
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4,0
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Great company to work with but do not expect an accelerated promotion because of your previous employment history. You will need to build a new profile in Shaw.
Prós
Very elaborate training and responsive leaders
Contras
Promotion is based more on age in company than previous experience
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5,0
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A typical day at work in the call centre includes dealing with customers most of who are friendly and understanding.
Management and staff are really friendly and helpful.

Workplace culture is wonderful.
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5,0
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Got to travel all over Ontario great experience all expenses paid for van and driver motels paid for and food allowance good product to promote very good winter coats provided
Prós
Good benifits
Contras
None
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2,0
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It’s not a bad company if you work there however we started to work from home due to Covid 19 work life has been difficult. They expect you to work more and adjust right away. Had compilations from working at home due to the place where I live Management did not believe me until I had to prove what was happening. Also ever since we are working at home they expect you to be more available even if your ill. We have not had a chance to rate our managers as of late either or how the company is doing. They also do or inform you of your rights as an employee at the company now. They want you to not know your rights. My job is a combation of customer service calls retention calls and loyality calls in which we have nothing to work with now. Moral is low and they don’t seem to know why
Prós
Great benifits. Good pay but they combine my work with other departments and we are overworked, overwhelmed and underpaid now. Plus they made it harder to get any commission now
Contras
Company lost its way they combined our role into handling sales resolution and retention
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1,0
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You have to overwork yourself to death daily, without adequate pay for the job.
When you tell your supervisor about the issues and stress on the job, they just want you to get lost as if you raise your voice you are the problem for them.

Most people (Agents) working at Shaw are really great, its the company's greediness that is taking a toll on agents taking calls and 5 chats at a time.

YOU WOULD GET FIRED IF YOU SPEAK UP
Prós
need no experience or qualification
Contras
Poor scheduling, poor pay-rates, poor management, overworked, Way too much stress, not proper tools for the job
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4,0
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After having spent 8 years in this company I can honestly say Ive grown as an individual and learned a lot of valuable skills on the job. Highly recommend this place to anyone who can get their foot in the door. However, beware periodic company shakeups and management changes, they often lead to unexpected layoffs, and I dodged a few.
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2,0
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The job is stable, in that it is pretty hard to get fired or laid off. However the company reorganizes and restructures nearly every year so what you get hired to do is not going to be your job for long. There is very little empathy shown by management, you are basically a revenue generating robot. They try so hard to act like they have a positive culture, but they dont care enough to actually do anything other than telling everyone how positive they are.. They ask us to be open and give feedback and voice our concerns, but when you do that, you are taken less and less seriously every time. You cannot negotiate pay at any point, even if you are amazing at your job they would rather see quality people leave the company than pay them what they are worth. Most employees are replaced with students who dont care about the job, and are fine with the low pay because they dont pay rent yet.
Prós
Extended benefits
Contras
Toxic culture, poor compensation, turnover increasing every year, treated as a set of numbers and not a human being
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4,0
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Overall, a good company to work for if you enjoy working with people and you enjoy working in a technical environment. Most managers are easy to please, some are not. The job can be tedious and you may find yourself overburdened with tasks if you are competent and hard working. Most coworkers make the job enjoyable, some do not.
Prós
Good company to work for, excellent health care benfits, fair salary
Contras
Some managers need to trained
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3,0
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Amazing benefits and great employee discounts but the pay is low for the amount of negativity you deal with everyday. Always want more for the salary received.
Prós
Benefits
Contras
Schedule work life balance
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5,0
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Shaw is a very Good Company. The workplace atmosphere is very conducive. Great benefits and if you are the type that is really career focused.....It is a great place to Work. They have my highest recommendation.
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4,0
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Overall, the work environment at Shaw is conducive for improved productivity. There is always a space for personal growth, good communication and teamwork.
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3,0
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I have worked at Shaw for 6 years. Co-workers are friendly and lot of learning on job. Schedule is flexible and good benefits. Supervisor are very supportive.
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5,0
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fantastic place to work
very collaborative way

supervisors are wonderful

They care about their staff well being

A lot of company tools to help your day to day work
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4,0
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Once you establish a great rapport with upper management, lateral moves from department moves to department within Shaw then becomes easier.
unfortunately a lot of who you know and not what you know still applies within the Shaw community.
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4,0
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Appeler ou clavarder avec les clients à propos de leurs problèmes de facturation ou technique.
Prós
Les assurances maladie
Contras
Les horaires
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4,0
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Aside their penchant for assigning job titles that unique and not necessarily industry standard, they really get away with paying you less than you're true value. Otherwise, it's a great environment that maybe a little top heavy in management wise and not all leaders are equal or for that matter great.
Prós
Great benefits
Contras
They like to empower you to speak your mind, but don't necessarily welcome negative feedback even in constructive format.
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5,0
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Love my 5 years with Shaw. Nothing can be as impressive as the work culture there. Amazing pay great support from managers. Initially you start with bad shifts but as you become older in the company you get better shift. The sales targets are very much achievable.
Prós
Great pay
Contras
Shifts to start with
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1,0
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every other month there's layoffs, the middle managers are awful and usually kids. the incredible greed of the Shaw family (Brad Shaw) is embarrassing.
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4,0
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Pace and expectations are reasonable, salary is livable and the work culture is relational. They do try to accommodate life needs in order to facilitate a healthy work/life balance.
Prós
Decent ergonomics. Treat you well.
Contras
Money is decent, but not awesome.
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5,0
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Great place to work for. Company benefits are great. People are there willing and able to hellp. Ongoing training and opportunities to learn more for position changes .
Prós
flexible
Contras
long siting times
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4,0
Equilíbrio entre trabalho e vida pessoal
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Cultura empresarial
Benefits were great main reason I stayed so long. Management plays favourites for advancements, and those looking to advance seem to only look out for themselves.
Prós
Benefits vacation bonuses
Contras
Politics
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Avaliação geral
3,8
Informação baseada em 1.320 avaliações
5
431
4
452
3
265
2
96
1
76
Avaliação por categoria
3,6
Equilíbrio entre trabalho e vida pessoal
3,9
Salário/Benefícios
3,2
Estabilidade/Promoção
3,3
Gerência
3,7
Cultura